Advanced Medical Support Assistant - Lead
Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting). The employee works closely with the staff in the inpatient and outpatient clinic areas to ensure the direct activities related to the day to day care of patients is maintained. The incumbents working knowledge of various policies and procedures relating to the business rules regarding Scheduling, Clinical Access and the proper flow of work within the team contributes significantly to the daily business activities. Work Schedule:
Multiple Daytime Schedules Available Financial Disclosure Report:
Not required Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Must have one year of specialized experience at the GS-06 level that is clearly illustrated in the resume. Must Address the Following Knowledge, Skills, and Abilities (KSAs) in resume or supplemental KSA document:
FAILURE TO DEMONSTRATE THESE KNOWLEDGE SKILLS AND ABILITIES IN YOUR RESUME OR VIA A SUPPLEMENTAL KNOWLEDGE, SKILLS, AND ABILITIES DOCUMENT WILL RESULT IN REMOVAL FROM CONSIDERATION. i. Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources. ii. Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.iii. Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines. iv. Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff. v. Ability to provide staff development and training. vi. Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work across multiple Must be proficient in spoken and written English English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. 4 References:
VA HANDBOOK 5005PART II APPENDIX G45 The full performance level of this vacancy is GS-07. Physical Requirements:
Incumbent must work in a multi-screen computer environment being able to use VistA, CPRS and BMS screens bilaterally. Work is mostly sedentary but may require some standing, walking, bending, twisting and stair climbing.
Estimated Salary: $20 to $28 per hour based on qualifications.
Multiple Daytime Schedules Available Financial Disclosure Report:
Not required Basic Requirements:
United States Citizenship:
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Must have one year of specialized experience at the GS-06 level that is clearly illustrated in the resume. Must Address the Following Knowledge, Skills, and Abilities (KSAs) in resume or supplemental KSA document:
FAILURE TO DEMONSTRATE THESE KNOWLEDGE SKILLS AND ABILITIES IN YOUR RESUME OR VIA A SUPPLEMENTAL KNOWLEDGE, SKILLS, AND ABILITIES DOCUMENT WILL RESULT IN REMOVAL FROM CONSIDERATION. i. Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources. ii. Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.iii. Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines. iv. Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff. v. Ability to provide staff development and training. vi. Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work across multiple Must be proficient in spoken and written English English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. 4 References:
VA HANDBOOK 5005PART II APPENDIX G45 The full performance level of this vacancy is GS-07. Physical Requirements:
Incumbent must work in a multi-screen computer environment being able to use VistA, CPRS and BMS screens bilaterally. Work is mostly sedentary but may require some standing, walking, bending, twisting and stair climbing.
- Department:
0679 Medical Support Assistance - Salary Range:
$43,251 to $56,222 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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