Casino Host

Company Name:
Penn National Gaming
Overview:
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation's largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include:
Primarily responsible for the administration of Casino Marketing
Assist the Slot Marketing Manager in the operation of the Casino Marketing department
Exercise discretion and independent judgment within the Casino Host functions
Work independently on player development
Devote majority of time in the casino providing personalized service to the guests
Identify and develop personal relationships with new and first time guests
Communicate constantly with Casino Game operations and other Casino Marketing cast members
Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
Issue complementaries based on player ratings
Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
Promote casino marketing programs via telemarketing
Follow all safety rules
Adhere to departmental quality standards
Maintain compliance with the Gaming Board Rules, Standards and the company''s System of Internal Controls and Sarbanes-Oxley requirements
Work within the guidelines established by the company
Other duties as assigned
To be successful in this position it will require the following skill set:
Bachelor's degree (B.A./B.S.) from an accredited four-year college or university is preferred
Must be proficient in Microsoft applications (Excel, Access, Word)
Ability to communicate with internal and/or external guests
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"
Job ID: 2014-18821
Casino Property: Hollywood Casino Bangor
Location: US-ME-Bangor
Posted Date: 3/31/2014
Position Type: Regular Part-Time
Category: Marketing

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