Lead Retail Clerk

Company Name:
Penn National Gaming
Overview:
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation's largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Hollywood Casino Hotel & Raceway is currently looking for a Retail Clerk to join the team.
Your daily responsibilities include:
Your daily responsibilities include:
Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet
Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal
Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets
Follow policies and procedures that affect inventory control
Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services
Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program
Selecting new products and reviewing the old
Ensure the products are delivered on time
Stock control & Purchasing
Reacting to any changes in customer demand
Maintaining relationships with existing suppliers while seeking new ones
Use proper sales techniques to achieve sales goals and contribute to profitability of retail outlet
Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal
Know features and benefits of merchandise
Follow policies and procedures that affect inventory control
To be successful in this position it will require the following skill set:
To be successful in this position it will require the following skill set:
High School diploma or equivalent
One year related experience and/or training; or equivalent combination of education and experience
Must be proficient in Microsoft applications (Excel, Access, Word)
Must be a minimum of 18 years of age
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
Something to leave you with:
If you''re truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It''s Good To Be PENN!"
Job ID: 2014-18820
Casino Property: Hollywood Casino Bangor
Location: US-ME-Bangor
Posted Date: 3/31/2014
Position Type: Regular Part-Time
Category: Hotel Services

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