Harness Racing Teller

Company Name:
Penn National Gaming, Inc.
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation's largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Hollywood Casino Hotel & Raceway is currently looking for a Harness Racing Mutuel Teller to join the team.
Your daily responsibilities include:
Enters customers' transactions into
computer
and issues
tickets
Cashes tickets, cancels tickets and pays out winnings
Counts all cash on hand at end of shift to balance to net cash responsibility.
Provides friendly and efficient guest service.
Sells vouchers and provides results and summaries as requested.
Ensures scheduled simulcast races are on designated monitors in the OTB. Using the designated switching system.
Tellers will punch tickets expeditiously and accurately
Tellers will take wagers, count back change and cash winning tickets accurately.
Tellers will ensure all underage customers remain outside the green line.
Tellers will ask for proof of age from any guest who appears to be 27 or under and attempts to place a wager (follow Quality Standard "Verify ID for Wagering").
Tellers will assist novice wagerers with the wagering process by taking time to place and explain wagers in a friendly and non-intimidating manner.
Tellers will ensure that guests complete IRS forms as required.
Tellers will adhere to uniform grooming and appearance standards.
Tellers will answer or seek answers to all guest questions, including questions regarding the property, products and promotions.
Other duties may be assigned.
To be successful in this position it will require the following skill set:
Must be a minimum of 18 years of age.
High School diploma or equivalent
Six months related experience and/or training preferred; or equivalent combination of education and experience.
Must be proficient with Microsoft Windows, Excel and Word.
Must be able to read and write in English and have good verbal communicating skills.
Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must be licensed by
maine
Harness Racing Commission.
Something to leave you with:
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"
Date: 2014-03-10
Country: US
State: ME
City: Bangor
Postal Code: 04401
Category: Other
Job Type: Seasonal

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